Challenge: The company struggled with its customer support operations as well as with their sales funnel and sales cycle. With the service design intervention, they required they wanted to cut down on cost with the operations while keeping the customer experience and relationship at a high...
[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type: BestJobs is a human resource marketplace ranking in the top eastern European job boards with over 3 million talents and 35K companies posting over 5K new jobs daily. With 20 years...
[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type: Rewire is a mental health app helping people reframe the beliefs that keep them stuck in mental wireframes that no longer serve their present. Rewiring the brain is the...
[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type: Mutant is a collaboration tool for designers and product managers helping them get product development more data-driven, Context: Challenge: Tools used: Results: Delivered product features for the development of a new service, Sales funnel optimizations, sales cycle...
Project type: One Logic is a software developing company with HQ in Mures Romania and Paris France with a portfolio in 4 markets and expanding in the Benelux area. Context: Challenge: Tools used: Results: Delivered product features for the development of a new service, Sales funnel optimizations, sales cycle optimization, and...
Project type: Ring-Ring is a cycling tracking app making commuting a healthy experience. Ring-Ring is a social enterprise that works at the intersection of technology, behavioral change, and sustainable mobility. The Ring-Ring product consists of an app dedicated to end-users who cycle as a means of transport...
[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type Joyn Mobility is a marketplace for micro-mobility services encouraging commuters to choose more green alternatives. Context Joyn mobility is a marketplace for mobility solutions with a SaaS to help employers stay on top...
[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type CASTA real estate is a marketplace for housing seekers and real estate agents. Context This project followed a number of iterations in order to define the needs of 3 main stakeholders: Real Estate Agents,...
Project type: THNK is a creative leadership school with a digital tool for innovation processes Context: The knowledge developed in the executive programs became a resource for a spinoff digital tool for innovation Challenge: UX design of the knowledge library Tools used: Qualitative and quantitative research for onboarding, process flow,...
Project type: Linked Locked was launched in 2015 at the Cyclehack competition for innovations in the space of cycling infrastructure. Project duration: 2 years Industry: Hardware, software, apps, mobility Context: In its first year,2015, Linked Locked was focusing on hardware infrastructure, in particular developing a parking pole for smart bike...