Archive

/ 23.10.2020

Challenge: The company struggled with its customer support operations as well as with their sales funnel and sales cycle. With the service design intervention, they required they wanted to cut down on cost with the operations while keeping the customer experience and relationship at a high...

/ 26.09.2020

Project type:   Problem:   Important marketing channels   Key Goals: Challenge:   Tools used: User journey mapping, business model canvas, Service design blueprint, user stories, and key features based on value proposition canvas Results:...

/ 19.09.2020

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type: BestJobs is a human resource marketplace ranking in the top eastern European job boards with over 3 million talents and 35K companies posting over 5K new jobs daily. With 20 years...

/ 10.09.2020

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type:  Rewire is a mental health app helping people reframe the beliefs that keep them stuck in mental wireframes that no longer serve their present. Rewiring the brain is the...

/ 10.09.2020

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text]   Project type: Mutant is a collaboration tool for designers and product managers helping them get product development more data-driven, Context:  Challenge:  Tools used:  Results: Delivered product features for the development of a new service, Sales funnel optimizations, sales cycle...

/ 10.09.2020

Project type: One Logic is a software developing company with HQ in Mures Romania and Paris France with a portfolio in 4 markets and expanding in the Benelux area. Context:  Challenge:  Tools used:  Results: Delivered product features for the development of a new service, Sales funnel optimizations, sales cycle optimization, and...

/ 17.06.2020

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation="" css=".vc_custom_1464947752926{padding-top: 24px !important;padding-bottom: 10px !important;}"][vc_column][vc_column_text] Project type CASTA real estate is a marketplace for housing seekers and real estate agents. Context This project followed a number of iterations in order to define the needs of 3 main stakeholders: Real Estate Agents,...

/ 28.05.2017

Project type: Linked Locked was launched in 2015 at the Cyclehack competition for innovations in the space of cycling infrastructure. Project duration: 2 years Industry: Hardware, software, apps, mobility Context:  In its first year,2015, Linked Locked was focusing on hardware infrastructure, in particular developing a parking pole for smart bike...